I so often write about our children and the life of being a parent and hardly ever about my husband, so here’s a bit of a change. If there has been any day lately where my wonderhubby deserves honour and a big pat on the back, it’s today.
Over the past couple of months we have had to deal with an extremely difficult customer in our new business and to say the least, it’s been pretty rough and a little stressful! So here comes the husband swank…
After a plentyful amount of phone calls to this customer, where Nic has been abused, accused of ridiculous things that hold no truth, been yelled at, hung up on practically every call and threatened with being sent to court and having a bad name spread around the town, not once was he anything but polite, patient and completely respectful. He never snapped back, fought back or cut into the on-going rants of the customer. The service he gave them was completely above and beyond what was legally required of him.
While that’s all very nice, the best part was today. After more phone calls, rants and being hung up this morning, Nic graciously took the customers car in to them to take them for a test drive with him. More accusations were hurled at him on the test drive and the meeting didn’t really have the outcome that was true and fair on him, but despite this, before leaving the customer’s place, Nic got out of our car just as we were about to drive off, and opened the customer’s (who was hobbling around) gate for them to drive through and park their car. He then insisted on staying around till the customer was finished so he could shut it for them. They didn’t want him to shut it, so he got back in our car and as we drove away he said, “I’m so happy.” ?????? I was so furious at this person when we drove away! I don’t know that I have seen anyone show so much respect and integrity while being so humble, ever. I was completely put to shame because my thoughts and words were quite the opposite of his disposition and attitude.
I’ve watched so many times over the past years where he has copped a bit of flack from various others and he’s never flared up or bitten back. I remember asking him once why he doesn’t just have a go back at them and his immediate reply was, “I just don’t see the point of starting or fueling an arguement, it’s not helpful to anyone.” I actually think that shows more backbone than actually having a go back at someone. So there, husband honour where husband honour is totally due. I love him more than words and every day he completely amazes me by being him, loving in the face of adversity and always, always, seeing the best in others. If I can be like him one day, well, I’ll have to work on it, but I sure hope I catch his outrageous vibe of love and humility.
While we sure have learnt a lot of lessons to do with our business and dealing with customers through this experience, the most valuable and important lesson I learnt was today. Watching my husband do what he did, taught me more than I thought it ever could…he showed me what it is to love, honour and respect others while they are smooshing cow pats in your face and treating you harshly. Today, his actions spoke much louder than any words could ever have.
Love you wonderhubby! Xxxo